FAQ
Shipping & import
Short answers about ordering, prices per kg, wholesale quotes, shipping and storage.
Do you ship internationally?
Online checkout ships to the United States. Other countries order through a quote, because import rules for fungi depend on the destination and the form: dried mushrooms can go where fresh ones cannot. We check before we quote.
How are fresh mushrooms shipped?
Fresh mushrooms travel chilled by express courier, packed in ventilated trays. Truffles and matsutake ship within 48 hours of grading. Straw mushrooms are an exception: they are damaged by cold and are supplied canned for most destinations.
Who handles import documents?
We supply the phytosanitary certificate, certificate of origin and lab reports your destination asks for. The buyer is responsible for confirming the product may be imported and for any duties.
Question not answered here?
Ask us through the quote form